Month: June 2015

  • Attitude is a Choice

    Attitude is a Choice

    by

    When exchanging greetings and someone asks, “How are you?” my typical response is something like, “Fantastic, how are you?” This same exchange occurred one particular morning at my workout, and after I had given my typical response, my workout classmate came back with, “Do you ever have a bad day?” Of course Yup, of course…

    Read More →

  • We don’t understand our customers

    We don’t understand our customers

    by

    Are you a patient person? Can you take your time and do a job right? In conversation, can you sit and listen without just waiting for your turn to speak? I hope you can, because those traits are hallmarks of a great business owner — someone who can take time in the sales process to…

    Read More →

  • Oh the thinks you can do

    by

    Stop just thinking about the business you want, and take some action to get to the business you want. Way to many freelancers just stop dreaming about success and never execute then complain about not being successful.

    Read More →

  • Clients Aren’t Aliens

    Clients Aren’t Aliens

    by

    The way you hear some business owners speak you’d think they hated their clients. It’s all complaints about how clients don’t value the work the business does. They return products and ask for changes late in the game. You’d think that the clients are purposely trying to make the life of the business owner miserable.…

    Read More →

  • May Reading

    May Reading

    by

    May was another month with only one book read, which is more typical for the summer, when I go riding at night or take the kids to the lake. That means all the house cleanup has to happen after we get the kids to bed, which means less time devoted to reading. Growing a Business…

    Read More →

  • Clients don’t actually want your hourly rate

    Clients don’t actually want your hourly rate

    by

    Hey I’ve got this site to build and I’m trying to figure out what it’s going to cost. What’s your hourly rate? – Every Client Ever Yup, we’ve all received that email, or one like it. You may have received one just this week, and if you’re like ‘the old me’ then you sighed loudly…

    Read More →

  • My list of books I think you should all read

    My list of books I think you should all read

    by

    It’s no secret I read a lot. If you didn’t know that then you’ve clearly missed my monthly book lists. Now, I’m lucky in that my wife and I both love to read, so I’m able to put in 1 – 2 hours a day of reading after the kids go to bed, and that’s…

    Read More →

  • Marketing isn’t sleazy

    by

    Don’t expect to get good clients doing the work you want to do if you’re not spending time telling people what you do.

    Read More →

  • You Want Those Customer Complaints

    You Want Those Customer Complaints

    by

    Yeah that’s right, you want to have some of your customers complain. Otherwise, how on Earth are you going to figure out what you’re doing wrong? If all you hear is how awesome you are then you’re never going to get better. You should never feel you’re at your best — always consider that there’s…

    Read More →

  • Does ‘culture’ really mean ‘just like me’?

    Does ‘culture’ really mean ‘just like me’?

    by

    As you grow your business, consider that there are two main ‘types’ of organizations that are common: The homogeneous organization, where everyone has the same experience. The diverse organization, where…well, everyone has different life views and experiences. Which one do you want? Which one do you think has the highest chance of really changing your…

    Read More →