Rudeness is cancer to love

Rudeness is the cancer that devours love. Everyone knows this, yet it’s notorious that we are more polite to strangers than we are to our own relatives.

Make a problem seem easy to fix

Tell your child, your spouse, or your employee that he or she is stupid or dumb at a certain thing, has no gift for it, and is doing it all wrong, and you have destroyed almost every incentive to try to improve. But use the opposite technique -be liberal with your encouragement, make the thing […]

Admit you’re wrong

You will never get into trouble by admitting that you may be wrong. That will stop all argument and inspire your opponent to be just as fair and open and broad-minded as you are. It will make him want to admit that he, too, may be wrong.

I’m telling you you’re wrong subtly

You can tell people they are wrong by a look or an intonation or a gesture just as eloquently as you can in words -and if you tell them they are wrong, do you make them want to agree with you? Never!

You can’t win an argument

Nine times out of ten, an argument ends with each of the contestants more firmly convinced than ever that he is absolutely right.

Listen to people’s problems

Remember that the people you are talking to are a hundred times more interested in themselves and their wants and problems than they are in you and your problems.

Too lazy to remember a name

Most people don’t remember names, for the simple reason that they don’t take the time and energy necessary to concentrate and repeat and fix names indelibly in their minds. They make excuses for themselves; they are too busy.

Become interested in others

You can make more friends in two months by becoming interested in other people than you can in two years by trying to get other people interested in you.

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