WHO do I serve?

Ask “how” less and ask “who” more. Who do I serve? This is the most important of all questions a business owner who is looking to streamline their business can ask. Yet we rarely ask it.

Why your SOP’s aren’t working

People are like rivers. We will seek the easiest path to get where we are going. And when you see your employees ignoring your SOP’s, that is a sure sign the SOP’s aren’t working.

Your queen bee role (QBR)

The number one goal for you, and for everyone on your team, is to protect the QBR so that the QBR can drive the business forward without distraction or interruption.

Your business can be streamlined

The next time you dare say “my business can’t be streamlined” or “I need to do all the work” take a pause. You are lying to yourself. Your business can run on it’s own. If an old-school painter can do it, you sure can, too. the painter is Sir Peter Lely who did the face […]

Without a plan your business will spin in circles

Because a business that doesn’t devote time to determine where it wants to go, seek ways to get there, and identify the landmarks it will offer the most direct route is destined to spin in circles for eternity.

You start as a Doer

Every entrepreneur starts out as a doer, because doing things is what we’re good at. The problem arises when you get stuck in that phase, and al the Doing keeps you from your bigger vision of building a business.

Variability hurts your business

The biggest cause of business inefficiency is variability. The more services you provide to a wider mix of customers, the more variability you have, and the harder it becomes to provide extraordinary and consistent services.

You have too much time to work

Whatever time you give yourself to work, you will use. Nights, weekends, vacations — if you think you need it, you’ll work right through your time off.

Hours don’t equal value creation

“Work harder” is the mantra of both the growing and collapsing business. Work harder is the mantra of every entrepreneur, every business owner, every a-player employee, and every person just struggling to keep up our perverted ride about working longer, faster and harder than everyone else in our industry has take over.

Our business plan didn’t quite work

What has become of my dream? Does that question ring true for you? It did for me when I read the email. We work, and work, and work, and work, and before we know it, the business idea we once proudly shared with our friends, the plan we outlined on a whiteboard, the vision we […]

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