Why learning is crucial to a business owner
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You need to be a learner if you want to stay successful. It can’t stop when you launch your business and start to get some clients. You need to keep learning. Links How to get the most out of your reading Series on learning
4 ways you sabotage your sales process
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Sales is a crucial part of running any business. Let’s revise that — sales is a crucial part of any successful business. If you don’t want to run a successful business then by all means forget about marketing and sales. You don’t need to do them if your goal is failure (or at best, mediocrity).
A 3-step marketing plan for your business
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Don’t buy into the Hollywood fantasy that if you build it, they will come. I know it’s easy to get stars in your eyes when you see the “internet stars” who appear to have achieved stardom overnight. But if you dig deeper, you might learn that 99% of them worked for 10-20 years without anyone
Here’s how you follow up with past clients
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One of your biggest resources for continued work is your past clients. You’ve already done great work for them and they liked you, so why do you let them go off and work with other people. Links Contactually
Defeat worry with these 4 questions
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Some of us have a problem with worry. It doesn’t matter what we’re worrying about — we can find a way to worry about pretty much anything. If business is bad, we worry how we’ll find new clients. If business is going well, we wonder which current client will end up being a problem, and
There is a right way to end your projects
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We’ve already talked about ending a tough project, but we may have jumped the gun a bit since we didn’t establish how to tie up a project properly if everything went well. Most business owners send an invoice to the client — and then maybe a thank you email — and walk away. They don’t
Not all projects end well, here’s how to close a poor one
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We’d all love to be in a world where every project goes without a hitch and every client loves us. That doesn’t always happen though, some projects go down right terrible. Here’s how to handle it.
Why you shouldn’t change productivity systems
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A week doesn’t go by without a new productivity or project management system coming on the scene. While there are some that do have truly useful features to help you get more done, most of them are simply a new user interface for the same functionality. What’s more, our online mentors regularly talk about their
It’s not all about email — get on the phone
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There are many benefits to email, one of them being that it’s asynchronous communication. You can send an email now and get your response when it’s most convenient for the receiver. You can batch process them and use email templates to make answering them faster. The problem is, a good business needs to have direct
How to communicate professionally with your clients
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Every time a client interacts with you it’s marketing for your services. Every email you send speaks to how professional you are, and what they can expect to be charged.
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