After a few days of using it here are some initial thoughts.
Wide Open is a blocker
One of the best features of Trello is also a blocker to people starting out with it. Trello is wide open, you can build any workflow you want with it. When you’re starting though, where on earth do you start.
I had seen Trello many times before and just had no idea where I’d start with it. I spent a morning watching workflows for many different business types and even got a tour from @markpoppen about how he’s using it.
Only after all this upfront work did I actually feel that it was a system I understood enough to give a fair shake. If there is one thing I could tell Fog Creek it would be to have an option to populate a few different workflow types along with some videos about how to use it.
Web Apps aren’t all their cracked up to be
Trello is a web application. Yes that means that you can access it from any computer, but that also means you don’t have system wide keyboard shortcuts. If I want to send an email to OmniFocus I press ⇧ ⌘ Y and OmniFocus pops up with a link to the email and any text I have highlighted in the email. Getting the same thing in to Trello means copy/paste on the text. Copy/paste a link to the specific email. Then I can get it in to a card on the project. It just takes longer and time wasted is time you’re not billing.
You know I’m keen on making sure that anything I’m using for crucial business process, has a business model itself. Well no one is charging for use of Trello. I am using it because Fog Creek has gone on record that what you’re using in Trello now will always be free. Fog Creek has a number of other sources of revenue and is well known. I’m willing to give this a pass based solely on their reputation.
So those are some initial thoughts on Trello. Watch for a full long review in about a month when I’ve really tried to put Trello through the paces of organizing my business.