Since then I have realized that the temptation not to follow through is compounded by ease. Never has canceling, for example, been easier and less painful for us than it is in the age of the text message. We can cancel without ever having to speak with, much less meet, someone. We can cancel five minutes ahead and without explanation. Just tack on an emoticon to our message, and we can convince ourselves that it’s almost the same as if we’d met our obligation.
And out if this post I have another book to purchase. The book in question is The Speed of Trust.
Ultimately, it comes down to saying “yes” to less and then sticking to the things we agree to. We can’t please everyone so don’t try.