Here’s how you follow up with past clients
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One of your biggest resources for continued work is your past clients. You’ve already done great work for them and they liked you, so why do you let them go off and work with other people. Links Contactually
Defeat worry with these 4 questions
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Some of us have a problem with worry. It doesn’t matter what we’re worrying about — we can find a way to worry about pretty much anything. If business is bad, we worry how we’ll find new clients. If business is going well, we wonder which current client will end up being a problem, and…
There is a right way to end your projects
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We’ve already talked about ending a tough project, but we may have jumped the gun a bit since we didn’t establish how to tie up a project properly if everything went well. Most business owners send an invoice to the client — and then maybe a thank you email — and walk away. They don’t…
Not all projects end well, here’s how to close a poor one
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We’d all love to be in a world where every project goes without a hitch and every client loves us. That doesn’t always happen though, some projects go down right terrible. Here’s how to handle it.
Why you shouldn’t change productivity systems
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A week doesn’t go by without a new productivity or project management system coming on the scene. While there are some that do have truly useful features to help you get more done, most of them are simply a new user interface for the same functionality. What’s more, our online mentors regularly talk about their…
It’s not all about email — get on the phone
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There are many benefits to email, one of them being that it’s asynchronous communication. You can send an email now and get your response when it’s most convenient for the receiver. You can batch process them and use email templates to make answering them faster. The problem is, a good business needs to have direct…
How to communicate professionally with your clients
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Every time a client interacts with you it’s marketing for your services. Every email you send speaks to how professional you are, and what they can expect to be charged.
Is your ego getting in the way of the life you want?
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What is our ego? For many of you, the thought of ego may conjure visions of a character like Megamind with a huge head and huge brain. I want you to think of the character whose head is huge not because they have a huge brain, but because they can’t get over themselves. They think…
The 5 Big Mistakes I See When I Critique Proposals
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Working with my coaching clients I regularly get asked to look at proposals before they’re sent out. Of the many proposals I’ve critiqued, here are the top five mistakes I see people make. 1. Rushing it. The first mistake — and in many ways the root of all other mistakes — is that most freelancers…
The 6 sections of a good proposal
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Just because you can generate leads doesn’t mean that you can get work. Your whole sales process starts with the lead and ends with the client paying you to work for them. In the middle there is the proposal, and you need to write a good one. 6 Sections of a good proposal Current Problem…