Play the big game with your life sentence
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People playing a big game don’t have time for a small game – Dan Sullivan Dan talks about this in reference to people you see name calling and back biting and diving in to guilt. Their game is so small that it includes these things. If you’re playing a bigger game then these things don’t…
Giving freedom to employees
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Have you ever been disappointed by an employee? Don’t have employees? How about a friend or spouse — have they disappointed you? Has an employee, or a helper, said they’d do something for you but then just not done it the right way? Yup, that’s totally frustrating, but in spite of your expectations, you should…
Habit or Inspiration?
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Is it better to work by habit or by inspiration? Notice I didn’t ask which approach sounds like more fun, because then the answer would be obvious — working when you’re inspired is the answer if you’re looking for ‘fun’. I’m not looking for fun though, and if you want to run a solid, long-lasting…
Inspiring Employees is not Cheerleading
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We all want employees who are excited to come to work. We want them to be inspired to give us and our clients their best work. To forge new ground and make our clients happier than they’ve ever been about doing business with a company like ours. How do you get employees to that stage,…
Pacing your time off
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As I sit here late at night after a five-day canoe trip I’m reminded of a whitewater kayaking trip I took to Mexico years ago. Yes, the paddling was awesome, and we went off about 50 waterfalls in eight days (45 of them on one river) but what I’m reminded of right now is the…
Marginal Gains
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You’re going to hit a plateau in your business where it stays about the same for a while. The only way to get through it is to just keep going. Keep trying new little things, even if each thing only improves your business 1% that still 15% when you find 15 things.
‘Backstabbing’ and the CC rule
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I’ve talked before about how toxic gossip is to your organization. You just shouldn’t let it into your organization at all. It’s poison that will kill your teams. While reading Work Rules! (Amazon.ca) I came across this great approach, used by Google, for dealing with employees who complain or gossip about other employees. The way…
August 2015 Reading
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Predictable Revenue Get Predictable Revenue on Amazon.com Get Predictable Revenue on Amazon.ca We all want predictable revenue, right? We want to know that if we get five qualified leads we can turn two of those into paying customers that are worth $XX over time. We want to have a process to qualify leads for our…
A 4-year-old at the aquarium
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A while ago my family went to the Vancouver Aquarium and a good time was had by all — even our 1-year-old, who loved the sea otters and the tanks of huge jellyfish. The only frustrating part for the adults was the way my 4-year-old wanted to see everything, which mostly involved running up to…
Is stress making you settle for a poor employee?
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Have you ever had a bad employee? One who interviewed well but once they joined the team, never really got going at all? They were a drain on company resources, and perhaps even a force of divisiveness in the company? As Eric Schmidt once told me, “The reality is, there are some employees you should…
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