Dealing with price dickering

One of the huge annoyances service providers encounter when they start talking pricing with clients is when the client asks you to provide the service for less. You say you can do a job for $1500 and the next question out of the client’s mouth is: How about doing it for $1000. Yeah great way […]

Some initial thoughts on CRM tools

Clients are the life of any freelancer’s business. You should always be marketing to and talking to possible new clients to keep your pipeline full of work. Let it drop off and you’d better go find a fridge box to live in. Enter the CRM If you don’t know what a CRM is lets get […]

Don’t Quit Clients

The dream of many freelancers is to quit clients and focus on products. It may be themes, or books, or custom yoga pants that you want to make and sell. The specific product doesn’t matter. It’s the thought that no more clients around would be awesome. Quitter is a book about moving from your ‘day […]

5 Things A Client Should Ask a Prospective Web Designer or Agency

Evaluating a company or person to build your website is a tricky thing. What do you expect? What things do you need to know? Here are 5 questions that a client should be asking all companies in the running to build their next website. Have you worked on any similar projects? While it is possible […]

Your Clients Best Interest

When clients come to you to do a job they do it with the belief that you are the best person they can find for the job. Often if we are honest with ourselves we are not the best person for the whole job. With very few exceptions there is always someone better at user […]

Just Fix the Problem Now Regardless of Cost

It would probably be a safe bet that you have a cell phone. It would also probably be a safe bet that at one point or another they have been less than stellar in their customer service. Whether it was billing or a DOA phone or dropping your message box it has happened. The worst […]

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