Category: Business
How to set up Contactually so you get continual leads
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When I was starting my business I’d often go from totally overwhelmed to barely any work in a span of 4-6 weeks. One time in particular meant a very long dry spell and our savings account was getting low — really low. Low enough that I told my wife we were going on a date
3 things you need to do when you finish a project
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Closing projects is lots of fun. I mean, it’s the time you get to send invoices and get money into your bank account. You get a rush from that feeling of success and of course that’s it — the project is over, right? Well yes. Sort of. The project work may be finished, but the
The 4 things you need before you can start a project
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It was Monday and I was excited to start a new project. I pulled out the client emails related to the project and realized I was missing a bunch of information I needed to really get started. Three items were pretty basic, and critical: I didn’t know how to log in to their site yet
What is the ‘ideal life’ anyway?
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Do you know what your ‘ideal life’ is? The life that would leave you fulfilled daily because you’re working on awesome stuff? Note I said working? Some of you may have been thinking of lounging on a beach, drink in hand and not a care in the world. I hate to break it to you,
Have your best people started ruining your innovation?
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We have a problem in many organizations, which is managers and business owners believing they have the best ideas and are the only source of innovation for the company. On the surface, it seems to make sense that the people at the top would drive innovation. After all, many of these people rose through the
Inspiring Employees is not Cheerleading
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We all want employees who are excited to come to work. We want them to be inspired to give us and our clients their best work. To forge new ground and make our clients happier than they’ve ever been about doing business with a company like ours. How do you get employees to that stage,
Is stress making you settle for a poor employee?
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Have you ever had a bad employee? One who interviewed well but once they joined the team, never really got going at all? They were a drain on company resources, and perhaps even a force of divisiveness in the company? As Eric Schmidt once told me, “The reality is, there are some employees you should
Will I do the right thing…even when it’s no fun?
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I’m sure you’ve seen that old woman or man at the coffee shop. They possess a quality — perhaps mysterious — that you yearn to have. They sit there, comfortably sipping on their coffee and chatting with people around them. There seems to be a magnetic quality about them, drawing people to interact with them
Effortlessness
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I had a pretty good idea of how Noah felt hovering over the lip of the gully. Having been in similar situations at nearly the same age, I understood that he just didn’t want to be scared, didn’t want to feel all that tension in his body, no matter what the payoff might be. He
Teaching Client Skills
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When it comes to hiring, soft skills are hard, yet when you’re bringing on a new employee, these are the skills you should be hiring for. An employee who is great at relating to clients is the person everyone wants to get their hands on and this should be on your ideal employee profile. What










