• ‘Backstabbing’ and the CC rule

    ‘Backstabbing’ and the CC rule

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    I’ve talked before about how toxic gossip is to your organization. You just shouldn’t let it into your organization at all. It’s poison that will kill your teams. While reading Work Rules! (Amazon.ca) I came across this great approach, used by Google, for dealing with employees who complain or gossip about other employees. The way

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  • August 2015 Reading

    August 2015 Reading

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    Predictable Revenue Get Predictable Revenue on Amazon.com Get Predictable Revenue on Amazon.ca We all want predictable revenue, right? We want to know that if we get five qualified leads we can turn two of those into paying customers that are worth $XX over time. We want to have a process to qualify leads for our

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  • A 4-year-old at the aquarium

    A 4-year-old at the aquarium

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    A while ago my family went to the Vancouver Aquarium and a good time was had by all — even our 1-year-old, who loved the sea otters and the tanks of huge jellyfish. The only frustrating part for the adults was the way my 4-year-old wanted to see everything, which mostly involved running up to

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  • Is stress making you settle for a poor employee?

    Is stress making you settle for a poor employee?

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    Have you ever had a bad employee? One who interviewed well but once they joined the team, never really got going at all? They were a drain on company resources, and perhaps even a force of divisiveness in the company? As Eric Schmidt once told me, “The reality is, there are some employees you should

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  • The tension of transformation and mastery

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    You’re not the same person you were 10 years ago. For me I went from 0 kids and 0 dogs to 2 kids and 2 dogs. Where I once was working many hours to pay my bills I earn three times what I did 10 years ago with less hours put in. With ourselves (and

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  • Using Marxico to work with Markdown in Evernote

    Using Marxico to work with Markdown in Evernote

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    In my quest to find a decent way to work with Markdown in Evernote, I’ve already looked at Alternote, which was…okay, but only just barely. Today I’m going to write about Marxico. Marxico is a paid app/service that has a free 10-day trial. During those 10 days you get the full Marxico experience with no

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  • 2 Big Issues with Evernote

    2 Big Issues with Evernote

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    Okay, I love Evernote. I use it daily and almost all my life ends up in Evernote in some form or another. But that doesn’t mean it’s all daisies and roses. There are some big annoyances with Evernote. Writing lag Even as I work on this article I’ve got two other articles sitting in the

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  • Will I do the right thing…even when it’s no fun?

    Will I do the right thing…even when it’s no fun?

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    I’m sure you’ve seen that old woman or man at the coffee shop. They possess a quality — perhaps mysterious — that you yearn to have. They sit there, comfortably sipping on their coffee and chatting with people around them. There seems to be a magnetic quality about them, drawing people to interact with them

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  • Exploring the Pocket Notebook

    Exploring the Pocket Notebook

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    So, I’ve got a pocket notebook and I love it. I use it to write out a quick grocery list (often actually copied out of the shared list in Todoist). I use it to jot down quick thoughts that will end up in Evernote, Todoist, or — nowhere. I use it for a trip journal

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  • Who really owns your business?

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    You may think that you own your business, but it might actually be your client’s, or your debt that owns the business. Here’s how I look at who owns your business.

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