Category: Business

  • No Wonder Your Rates are Low!!

    No Wonder Your Rates are Low!!

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    Yesterday I wrote about a micromanaging client and how to deal with them. On a related note today we’re going to talk about a client micromanaging project details. You get yourself into this when you simply take whatever they provided you and send over a quote. That’s like a doctor moving from listening to their

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  • Dealing with a Micromanaging Client

    Dealing with a Micromanaging Client

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    Have you ever had a client that checks in 27 times a day? One that tells you exactly where to push that pixel? One that judges everything you do down to the last tiny detail? That’s called a micromanager. Most times, they don’t actually realize what they’re doing. The first thing you need to do

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  • Hours are stupid and clients don’t care about them

    Hours are stupid and clients don’t care about them

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    Measuring time is literally the easiest way to assess someone’s dedication and productivity, but it’s also very unreliable. – Rest Your clients don’t care if you put in 8 hours. They want value out of you. They want the value you provide. Selling them hours is a lame way of making pricing easier. It saves

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  • It takes more than a business plan to be successful

    It takes more than a business plan to be successful

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    We’re told that one of the first steps in thinking about any new business is to write a business plan. Out of this you’ll get to see how viable (or not) the business you want to build is. Books and books are written on how to write a great business plan. I’ve even got some

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  • That time Drip didn’t offer me solutions to my problems

    That time Drip didn’t offer me solutions to my problems

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    Gather ’round, it’s story time. This is a story of woe and it may include some profanity, though it’s edited for the under aged among us. It’s the grand tragic tale of how it cost me $1250 to get started using Drip. It’s a cautionary tale for you, as you look at your client services.

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  • 3 questions to ask when you see a shortcut to profits

    3 questions to ask when you see a shortcut to profits

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    As as developer, I’ve written lots of code for clients, and many of those pieces of code can be reused for new projects. Where clients think we’re building something totally new, I can see how under the hood we’re building a new UI on a similar idea from a previous client. When I see these

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  • If you’re scared of charging more, you need to see these 3 questions

    If you’re scared of charging more, you need to see these 3 questions

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    The piece of advice I give to my coaching clients most often, and the one that remains unheeded, is that they need to charge more. Far too many of you are charging well below what you’re worth because you believe the wrong facts about your business and your own value. [Tweet “Are you basing your

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  • How to turn leads into amazing clients

    How to turn leads into amazing clients

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    The question I get asked most often by you fine people who run your own business is… How do I get more leads for my business? That’s a good question, but that’s not really what you want. If I send 10,000 unqualified leads to you but you convert none of them to clients, then those

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  • The 7 questions you need to ask to write an effective case study

    The 7 questions you need to ask to write an effective case study

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    Case studies are one of the most powerful things you can add to your site to really get prospects motivated to work with you. But few people utilize them. Even fewer have good ones, because writing good case studies can be hard. I did say ‘write,’ and while written case studies are good, I think

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  • Marketing is…hard. And you never signed up for it.

    Marketing is…hard. And you never signed up for it.

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    There you were, working away building sites, and one day you realized you were pretty good. Good enough that you should be doing this for yourself instead of letting someone else enjoy all the profits. So you started a business, and then reality hit. Running a business meant you needed to convince people to pay

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