• How I Structure my Estimates

    How I Structure my Estimates

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    When I was on the WP Elevation podcast in late February, host Troy asked about how I structure estimates, and I said that they are basically a long-form sales page. What on earth does that mean though? Today I’m going to share my basic estimate structure with you. Before you write One of the most…

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  • 5 Truths You Should Tell Your Clients

    5 Truths You Should Tell Your Clients

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    I know that most of you want to tell clients that everything is all daisies and roses, and every client who’s ever worked with you gushes about how beautiful the interactions with you were. Unfortunately that’s a total lie It’s a lie for me too. I totally screwed up 2 projects at the end of…

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  • We Evaluate based on the Investment

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    We will invest in learning, in our tools, and in the tools of those we employ. We will weigh investments based on the returns we will get, not just on the dollar value they cost.

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  • Put Structure Around Your Team Interactions

    Put Structure Around Your Team Interactions

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    I’ve written before about how I structure my weeks and given you tips for a productive day. My friend Chris grounded that by talking about how high performance is a choice. If you’ve read my other posts, you know the first thing I put on my calendar is vacation. That’s all great since I work…

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  • Close Shouldn’t be Good Enough

    Close Shouldn’t be Good Enough

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    My favourite local bike shop has a problem, and that sucks for me because I’m the one that ends up paying for it. The problem is that every time I take my bike in for service I end up taking it back a second time to ‘fix’ something that’s not working quite right. This week…

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  • Components of a Good Project Plan

    Components of a Good Project Plan

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    Planning is so important, but often the first thing abandoned, and that’s sad. I’m really good at maintaining my weekly planning sessions but I’m not always great at doing a project plan. By ‘not always great’ I mean that until recently, I haven’t really had any specific method to build out proper project plans. A scope…

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  • February 2015 Reading

    February 2015 Reading

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    If you’re new to this blog, I do a monthly post with a recap of books I’ve read in the previous month. Today’s post covers the books I read in February 2015. Along with the recap, I also give away a copy of my favorite business book each month, so get on my email list…

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  • On working overtime and freelance

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    Most of the time the reason you’re pulling and all-nighter is that you didn’t plan well in the first place. You said YES when you should have said NO to the project.

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  • This should be your only goal in hard client conversations

    This should be your only goal in hard client conversations

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    Do you ever have to talk to a client about budget or the features they want to ‘throw in’ to a project? How about talking to a client that’s clearly not happy with your work and has requested a call? It sucks and it’s stressful usually, until you make one crucial change in your goal…

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  • I don’t want to be satisfied

    I don’t want to be satisfied

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    There are a few things I don’t want to be in life. I don’t want to be satisfied and I don’t want to be average or normal. Normal is broken. Normal is having credit card debt and student loans. A ’normal’ freelancer is constantly searching for the next client. Actually, scratch that. They’re not searching…

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