Category: Business

  • Don’t psych yourself up before a client call

    Don’t psych yourself up before a client call

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    What’s your tactic to make sure you present your best self before a client call? What you don’t have one?? You just get on a call and let the chips fall where they may? Huh, yeah I did that to for a while and there was some success with it. Certainly enough to keep the…

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  • Top Performers aren’t just good, they’re mentally tough

    Top Performers aren’t just good, they’re mentally tough

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    In sports, mental toughness is what pushes those that are good, but not great, to greatness. One study of runners found that the higher the mental toughness the faster their finish times generally were[1]. It’s the drive to get up at 5am even when it’s snowing or raining and train. It’s training even when you’d…

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  • Of course you only get referrals, your business site sucks

    Of course you only get referrals, your business site sucks

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    Until very recently I got most of my clients via referrals as email forwards that were very warm. I had been talked up by the other contractor/company as the absolute best fit for the client. Rarely did I have any contacts through my website forms. But that changed this summer. My ‘business’ site was my…

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  • Why don’t you miss the office?

    Why don’t you miss the office?

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    Watch twitter for a day or so and you’re going to see a comment like this come across. I really miss being at the office.. Said no one ever…. 😀 pic.twitter.com/RhXSfuVYPM — ᔕᗩᗰ 사 만 타 ᖇᑌᔕᔕEᒪᒪ (@SatineCM) August 11, 2014 You don’t miss your work? That’s a problem. I like… Sure I like vacation,…

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  • 3 year olds hike in small steps

    3 year olds hike in small steps

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    We’re an outdoor family. I ride my bike, my wife runs, we head to the beach regularly. We take our kids on hikes and canoeing. When they get older we’ll get them rock climbing and paddling whitewater on the rivers. So it’s probably not going to surprise you that in early August we took our…

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  • Stop lying to yourself and start planning

    Stop lying to yourself and start planning

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    Are you an honest person or could you be accused of lying? Yeah I know you don’t steal, and you don’t outright lie to clients or people around you. Of course you let clients know if a quoted feature already exists because that’s the type of honest person you are. Are you honest with the…

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  • Will your services improve the life of your client?

    Will your services improve the life of your client?

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    Previously I wrote about 3 questions to ask yourself before you write an estimate. There are bigger questions to ask yourself first though. Primarily, should you even be sending an estimate to that client? Do you have enough information to send an estimate to your client? It’s not just about selling though Do you want…

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  • How do you plan to catch the obvious?

    How do you plan to catch the obvious?

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    Many of you are just like me. You get up each day go to your computer and type. For some it’s writing, for some it’s code, for some it’s actually design. The point is that most of us spend a good chunk of the day mostly alone. You may have kids around and under foot…

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  • Get more clients with your tone

    Get more clients with your tone

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    There once was a study at the University of Michigan[1]. This study divided participants up in to 3 groups which were all told the same basic story. You were originally given a ‘good faith’ quote of $14k on catering for a wedding you’re planning. Now 2 weeks later you’ve been told by the business manager…

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  • Losing Money with Honesty (it’s a trick)

    Losing Money with Honesty (it’s a trick)

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    On a recent client project we had booked in a bunch of work to add ‘reordering’ to WooCommerce. Some of you are thinking: Hey there is already a function for that, so why would I charge a client for that work? Well I had looked at this before and either hadn’t found the code or…

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